Welsh Water has developed the following range of on-line services to help make your dealings with us as efficient as possible. Simply click on the appropriate link below to activate the service you require.
Pay your bill online
Pay your bill using BillPay. It’s safe, secure, quick and easy to use. All you do is click here to register with Alliance & Leicester, who are now part of the Santander Corporate Banking Group, and follow the quick and easy instructions.
Submit a meter reading
If you’ve recently received an estimated bill, or one of our meter readers was not able to take a reading and has left a card. Click here to submit your meter reading online.
Set up a direct debit
There’s no easier, safer or more convenient way to pay for your water bill than by Direct Debit. Click here to complete our secure online request form.
General account enquiry
If you have any enquiries regarding your account. Click here to complete our online enquiry form.
Other methods of paying your bill are available here.