Dwr Cymru Welsh Water

Making a request

If you would like to request environmental information from us, please include the following information:

  • What information you would like us to provide
  • The format you would like the information in
  • Your contact details

You can submit your request by emailing us, or writing to us, at:

Email: EnvironmentalInformationRequests@dwrcymru.com

Or write to:

Environmental Information Requests, Dwr Cymru Welsh Water, PO BOX 690, Linea, Fortran Road, Cardiff, CF3 5WL

We should respond to your request within 20 working days. We may extend this timeframe by a further 20 working days if the requested information is particularly complex or voluminous. We would let you know if this is the case.

Information provided may be restricted for data protection purposes or under one of the other exemptions in the Environmental Information Regulations