Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
WaterSure is a scheme that is available to customers who already have a water meter or opt in to have a water meter fitted. WaterSure can help low income households who receive a qualifying benefit or tax credit, a large family or a family member with a certain medical condition that requires the extra use of water by capping your annual charge for the year.
The WaterSure Wales charge from 1 April 2019 to 31 March 2020 is £327.40 (£136.26 for water, £191.14 for sewerage).
You have 3 or more children under the age of 19, living at your home who you can claim Child Benefit for.
You or a member of your household has a medical condition that requires SIGNIFICANT use of extra water
Click here to download the WaterSure Wales application form
The UK's leading debt advice Charity
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
No matches for that question I'm afraid. Please try rephrasing or adding more detail.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?